Use E-mail for OTP Authentication

When using the PortWise authentication method Mobile Text, the one-time password (OTP) is usually sent as a text message to the user's cell phone. If you prefer, you can configure Digital Access to distribute the Mobile Text OTP to e-mail addresses. This is an alternative when the users predominantly use for instance Blackberry devices or cell phones to receive e-mail.

To achieve this, you configure an SMTP channel to use the e-mail address of your SMTP server, and to send the OTP to the information entered in the option SMS on the User Account General Settings page. This setting must be configured to be an e-mail address: either by specifying an e-mail address for SMS on each individual Digital Access user account, or by configuring directory mapping to use the mail attribute for notification SMS.

Note that the SMS setting on the Digital Access user account overrides the directory mapping attribute used for SMS.

By following these instructions you will configure Digital Access to send Mobile Text OTPs to users' e-mail addresses.

  1. Configure SMTP Channel

  2. Configure SMS Setting per User Account

or

  1. Changing Directory Mapping Attribute for Notification SMS

Configure SMTP Channel

  1. Select Manage System in the main menu and click Notification Settings in the left-hand menu

  2. Click the tab SMS Channel

  3. Select Enable primary SMS channel

  4. Enter the following settings:

Channel: SMTP
Text in From Field: <valid e-mail address for your SMTP server>
Text in To Field: {0}

The variable {0} is a reference to the user's SMS setting (configured in one of the following step to be the user's e-mail address).

Configure SMS Setting Per User Account

  1. Select Manage Accounts and Storage in the main menu and click User Accounts in the left-hand menu

  2. Enter the User ID and click Search

  3. The user account is displayed in the Search Results list

  4. Click the user ID in the list

The General Settings tab of Edit User Account is displayed

  1. In the SMS field in Notification Settings, enter the user's e-mail address

  2. Click Save.

Change Directory Mapping Attribute for Notification SMS

  1. Select Manage Accounts and Storage in the main menu and click User Storage in the left-hand menu

  2. Click the Display Name of the applicable user storage

  3. Click the tab Directory Mapping

  4. In the Notification SMS field, delete default value mobile and enter mail

  5. Click Save.